FAQ

Transport

Which logistics companies do you usually use?

First, we ask the customer if they have a preferred shipping agent. If not, we will provide a number of well-known logistics company quotes for customers to choose.
What is the usual shipping cycle?

Usually our shipping cycle is 48 hours.
Can I track my order?

Of course, we will keep track of the logistics information and provide you with updates.
How is the transportation cost calculated?

Shipping costs are determined by the order's weight, volume, destination and selected mode of transportation.
What trade terms are available?

EXW, FCA, FOB, CFR, CIF, DDU, DDP, etc.
How is the product packaged?

The products are packed in fumigated wooden cases or plywood cases, and the samples are packed in cartons.

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